{"id":3484,"date":"2023-08-31T11:12:59","date_gmt":"2023-08-31T11:12:59","guid":{"rendered":"https:\/\/neuraldesigner.com\/learning\/employee-attrition\/"},"modified":"2025-09-16T17:34:13","modified_gmt":"2025-09-16T15:34:13","slug":"employee-attrition","status":"publish","type":"learning","link":"https:\/\/www.neuraldesigner.com\/learning\/examples\/employee-attrition\/","title":{"rendered":"Prevent employee attrition using machine learning"},"content":{"rendered":"<p data-start=\"110\" data-end=\"230\">In this example, we build a machine learning model to predict employee churn and help companies reduce staff turnover.<\/p>\n<p data-start=\"232\" data-end=\"306\">Employee attrition is one of the biggest challenges for human resources.<\/p>\n<p data-start=\"308\" data-end=\"407\">It is costly, since keeping an employee is far less expensive than hiring and training a new one.<\/p>\n<p data-start=\"409\" data-end=\"503\">The goal is to predict who might leave, when they might leave, and why they might leave.<\/p>\n<p data-start=\"505\" data-end=\"639\">With accurate predictions, organizations can take action early, address the leading causes of turnover, and improve employee retention.<\/p>\n<section>This example is solved with <a href=\"https:\/\/www.neuraldesigner.com\/\">Neural Designer<\/a>. To follow it step by step, you can use the <a href=\"https:\/\/www.neuraldesigner.com\/free-trial\">free trial<\/a>.<\/section>\n<section id=\"ApplicationType\">\n<h2><span style=\"font-size: 16px;\">Contents<\/span><\/h2>\n<\/section>\n<section>\n<ol>\n<li><a href=\"#ApplicationType\">Application type<\/a>.<\/li>\n<li><a href=\"#DataSet\">Data set<\/a>.<\/li>\n<li><a href=\"#NeuralNetwork\">Neural network<\/a>.<\/li>\n<li><a href=\"#TrainingStrategy\">Training strategy<\/a>.<\/li>\n<li><a href=\"#ModelSelection\">Model selection<\/a>.<\/li>\n<li><a href=\"#TestingAnalysis\">Testing analysis<\/a>.<\/li>\n<li><a href=\"#ModelDeployment\">Model deployment<\/a>.<\/li>\n<\/ol>\n<\/section>\n<section id=\"ApplicationType\">\n<h2>1. Application type<\/h2>\n<p>This is a <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/neural-networks-applications#Classification\">classification<\/a> project since the variable to be predicted is binary (attrition or not).<\/p>\n<p>The goal here is to model the probability of attrition, conditioned on the employee features.<\/p>\n<\/section>\n<section id=\"DataSet\">\n<h2>2. Data set<\/h2>\n<h3>Data source<\/h3>\n<p>The data file <a href=\"https:\/\/www.neuraldesigner.com\/wp-content\/uploads\/2023\/10\/employeeattrition.csv\">employee_attrition.csv<\/a> contains quantitative and qualitative information about a sample of employees at the company.<\/p>\n<p>The data set contains about 1,500 employees (or\u00a0<a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/data-set#Instances\">instances<\/a>).<\/p>\n<p>For each, around 35 personal, professional, and socio-economic attributes (or <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/data-set#Variables\">variables<\/a>) are selected.<\/p>\n<h3>Variables<\/h3>\n<p>More specifically, the <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/data-set#Variables\">variables<\/a> of this example are the following.<\/p>\n<\/section>\n<h4 data-start=\"100\" data-end=\"122\"><strong data-start=\"104\" data-end=\"120\">Demographics<\/strong><\/h4>\n<ul>\n<li data-start=\"125\" data-end=\"130\">Age<\/li>\n<li data-start=\"133\" data-end=\"155\">Gender: Male, Female<\/li>\n<li data-start=\"158\" data-end=\"201\">Marital status: Single, Divorced, Married<\/li>\n<li data-start=\"204\" data-end=\"228\">Over 18: True or False<\/li>\n<\/ul>\n<h4 data-start=\"230\" data-end=\"255\"><strong data-start=\"234\" data-end=\"253\">Job Information<\/strong><\/h4>\n<ul>\n<li data-start=\"258\" data-end=\"318\">Department: Sales, Research &amp; Development, Human Resources<\/li>\n<li data-start=\"321\" data-end=\"509\">Job role: Sales Executive, Research Scientist, Laboratory Technician, Manufacturing Director, Healthcare Representative, Manager, Sales Representative, Research Director, Human Resources<\/li>\n<li data-start=\"512\" data-end=\"528\">Job level: 1\u20135<\/li>\n<li data-start=\"531\" data-end=\"553\">Job involvement: 1\u20134<\/li>\n<li data-start=\"556\" data-end=\"574\">Years at company<\/li>\n<li data-start=\"577\" data-end=\"600\">Years in current role<\/li>\n<li data-start=\"603\" data-end=\"631\">Years since last promotion<\/li>\n<li data-start=\"634\" data-end=\"662\">Years with current manager<\/li>\n<\/ul>\n<h4 data-start=\"664\" data-end=\"686\"><strong data-start=\"668\" data-end=\"684\">Compensation<\/strong><\/h4>\n<ul>\n<li data-start=\"689\" data-end=\"701\">Daily rate<\/li>\n<li data-start=\"704\" data-end=\"717\">Hourly rate<\/li>\n<li data-start=\"720\" data-end=\"736\">Monthly income<\/li>\n<li data-start=\"739\" data-end=\"753\">Monthly rate<\/li>\n<li data-start=\"756\" data-end=\"777\">Percent salary hike<\/li>\n<li data-start=\"780\" data-end=\"805\">Stock option level: 0\u20133<\/li>\n<\/ul>\n<h4 data-start=\"807\" data-end=\"841\"><strong data-start=\"811\" data-end=\"839\">Performance &amp; Engagement<\/strong><\/h4>\n<ul>\n<li data-start=\"844\" data-end=\"864\">Performance rating<\/li>\n<li data-start=\"867\" data-end=\"890\">Job satisfaction: 1\u20134<\/li>\n<li data-start=\"893\" data-end=\"924\">Environment satisfaction: 1\u20134<\/li>\n<li data-start=\"927\" data-end=\"959\">Relationship satisfaction: 1\u20134<\/li>\n<li data-start=\"962\" data-end=\"986\">Work-life balance: 1\u20134<\/li>\n<li data-start=\"989\" data-end=\"1015\">Training times last year<\/li>\n<\/ul>\n<h4 data-start=\"1017\" data-end=\"1041\"><strong data-start=\"1021\" data-end=\"1039\">Career History<\/strong><\/h4>\n<ul>\n<li data-start=\"1044\" data-end=\"1072\">Number of companies worked<\/li>\n<li data-start=\"1075\" data-end=\"1096\">Total working years<\/li>\n<li data-start=\"1099\" data-end=\"1160\">Business travel: Non-travel (0), Rarely (1), Frequently (2)<\/li>\n<li data-start=\"1163\" data-end=\"1183\">Distance from home<\/li>\n<\/ul>\n<h4 data-start=\"1185\" data-end=\"1204\"><strong data-start=\"1189\" data-end=\"1202\">Education<\/strong><\/h4>\n<ul>\n<li data-start=\"1207\" data-end=\"1223\">Education: 1\u20135<\/li>\n<li data-start=\"1226\" data-end=\"1320\">Education field: Life Sciences, Human Resources, Medical, Marketing, Technical Degree, Other<\/li>\n<\/ul>\n<h4 data-start=\"1322\" data-end=\"1346\"><strong data-start=\"1326\" data-end=\"1344\">Administrative<\/strong><\/h4>\n<ul>\n<li data-start=\"1349\" data-end=\"1365\">Employee count<\/li>\n<li data-start=\"1368\" data-end=\"1385\">Employee number<\/li>\n<li data-start=\"1388\" data-end=\"1404\">Standard hours<\/li>\n<li data-start=\"1407\" data-end=\"1433\">Over time: True or False<\/li>\n<\/ul>\n<h4 data-start=\"1435\" data-end=\"1460\"><strong data-start=\"1439\" data-end=\"1458\">Target Variable<\/strong><\/h4>\n<ul data-start=\"1461\" data-end=\"1494\">\n<li data-start=\"1461\" data-end=\"1494\">\n<p data-start=\"1463\" data-end=\"1494\">Attrition: Loyal or Attrition<\/p>\n<\/li>\n<\/ul>\n<section id=\"DataSet\">We have 48 <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/data-set#InputVariables\">input variables<\/a>, which contain the characteristics of every employee.On the other hand, we have 1 <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/data-set#TargetVariables\">target variable<\/a>, the variable &#8220;Attrition&#8221; mentioned before.There are 3 constant variables (&#8220;EmployeeCount&#8221;, &#8220;Over18&#8221;, and &#8220;StandardHours&#8221;).They will be set as <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/data-set#UnusedVariables\">unused variables<\/a> for the analysis since they do not provide any valuable information.<\/p>\n<h3>Variables distribution<\/h3>\n<p>Before starting the predictive analysis, it is important to know the <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/data-set#UnusedVariables\">distributions<\/a> of the variables.<\/p>\n<p>The following pie chart shows the ratio of negative and positive instances.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.neuraldesigner.com\/images\/employee-attrition-data-distribution.webp\" \/><\/p>\n<p>The chart above shows that the data is unbalanced, i.e., the number of negative instances (1233) is much larger than that of positive instances (237).<\/p>\n<p>We use this information later to design the predictive model properly.<\/p>\n<h3>Input-target correlations<\/h3>\n<p>The <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/data-set#InputsTargetsCorrelations\">input-target correlations<\/a> analyze the dependencies between each input variable and the target.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.neuraldesigner.com\/images\/employee-attrition-inputs-targets-correlations.webp\" \/><\/p>\n<p>As we can see, the input variables that have more importance in the attrition are &#8220;over time&#8221; (0.246), &#8220;total working years&#8221; (0.223), and &#8220;years at company&#8221; (0.196).<\/p>\n<\/section>\n<section id=\"NeuralNetwork\">\n<h2>3. Neural network<\/h2>\n<p>The <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/neural-network\">neural network<\/a> takes all the employees&#8217; attributes and transforms them into a probability of attrition.<\/p>\n<p>For that purpose, we use a neural network composed of a <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/neural-network#ScalingLayer\">scaling layer<\/a> with 48 neurons, a <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/neural-network#PerceptronsLayer\">perceptron layer<\/a> with 3 neurons, and a\u00a0<a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/neural-network#ProbabilisticLayer\">probabilistic layer<\/a> with 1 neuron.<\/p>\n<\/section>\n<section id=\"TrainingStrategy\">\n<h2>4. Training strategy<\/h2>\n<p>The next step is to select an appropriate training strategy that defines what the neural network will learn.<\/p>\n<p>A general training strategy is composed of two concepts:<\/p>\n<ul>\n<li>A loss index.<\/li>\n<li>An optimization algorithm.<\/li>\n<\/ul>\n<h3 data-start=\"88\" data-end=\"138\">Loss index<\/h3>\n<p data-start=\"88\" data-end=\"138\">As mentioned earlier, the dataset is unbalanced.<\/p>\n<p data-start=\"140\" data-end=\"217\">To address this, we use the <strong data-start=\"168\" data-end=\"194\">weighted squared error<\/strong> as the error method.<\/p>\n<p data-start=\"219\" data-end=\"296\">This assigns a weight of 5.20 to positive instances and 1 to negative ones.<\/p>\n<p data-start=\"298\" data-end=\"377\">With this adjustment, the total weight of positives equals that of negatives.<\/p>\n<h3 data-start=\"298\" data-end=\"377\">Optimization algorithm<\/h3>\n<p>We use the <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/training-strategy#QuasiNewtonMethod\">quasi-Newton method<\/a> as the <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/training-strategy#OptimizationAlgorithm\">optimization algorithm<\/a>.<\/p>\n<p>Now, the model is ready to be trained. The following chart shows how the training and selection errors decrease with the epochs of the optimization algorithm.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.neuraldesigner.com\/images\/employee-attrition-training-history.webp\" \/><\/p>\n<p>The final errors are 0.285 WSE for training and 0.931 WSE for validation.<\/p>\n<\/section>\n<section id=\"ModelSelection\">\n<h2>5. Model selection<\/h2>\n<p><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">The objective of\u00a0<a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/model-selection\" target=\"_blank\" rel=\"noopener\">model selection<\/a>\u00a0is to find the network architecture with the best generalization properties, that is, the one that minimizes the error on the\u00a0<a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/data-set#SelectionInstances\" target=\"_blank\" rel=\"noopener\">selected instances<\/a> of the data set.<\/span><\/p>\n<p>More specifically, we\u00a0<span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">aim to develop a neural network with a selection error of less than\u00a0<strong>0.931 WSE<\/strong>, the current best value we have achieved<\/span>.<\/p>\n<p><a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/model-selection#OrderSelection\">Order selection<\/a> algorithms train several network architectures with a different number of neurons and select the one with the smallest selection error.<\/p>\n<p>The <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/model-selection#IncrementalOrder\">incremental order<\/a> method starts with a small number of neurons and increases the complexity at each iteration. The following chart shows the training error (blue) and the selection error (orange) as a function of the number of neurons.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.neuraldesigner.com\/images\/employee-attrition-order-selection.webp\" \/><\/p>\n<p>As we can see, the optimal number of neurons in the hidden layer is 1, resulting in an order selection error of <b>0.614 WSE<\/b>, which is far better than the previous one.<\/p>\n<\/section>\n<section id=\"TestingAnalysis\">\n<h2>6. Testing analysis<\/h2>\n<p>The <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/testing-analysis\">testing analysis<\/a> assesses the model&#8217;s quality to determine its readiness for use in the production phase, i.e., in a real-world situation.<\/p>\n<p>The way to test the model is to compare the trained neural network&#8217;s outputs against the real targets for a data set that has been used neither for training nor selection, the testing subset.<\/p>\n<p>For that purpose, we use some testing methods commonly used in binary classification problems.<\/p>\n<h3>ROC curve<\/h3>\n<p>The\u00a0<a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/testing-analysis#RocCurve\" target=\"_blank\" rel=\"noopener\">ROC curve<\/a> measures the discrimination capacity of the classifier between positive and negative instances.<\/p>\n<p>The ROC curve should pass through the upper left corner for a perfect classifier.<\/p>\n<p>The following chart shows the ROC curve of our problem.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.neuraldesigner.com\/images\/employee-attrition-roc-curve.webp\" \/><\/p>\n<p>In this case, the area takes the value of <b>0.804<\/b>, which confirms what we saw in the ROC chart, that the model predicts attrition with high accuracy.<\/p>\n<h3>Confusion matrix<\/h3>\n<p>For classification models with a binary target variable, constructing the <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/testing-analysis#ConfusionMatrix\">confusion matrix<\/a> is also a good task to test the model. Below, this table is displayed.<\/p>\n<table>\n<tbody>\n<tr>\n<th><\/th>\n<th>Predicted positive<\/th>\n<th>Predicted negative<\/th>\n<\/tr>\n<tr>\n<th>Real positive<\/th>\n<td style=\"text-align: right;\">35 (11.9%)<\/td>\n<td style=\"text-align: right;\">16 (5.44%)<\/td>\n<\/tr>\n<tr>\n<th>Real negative<\/th>\n<td style=\"text-align: right;\">47 (16%)<\/td>\n<td style=\"text-align: right;\">196 (66.7%)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Binary classification metrics<\/h3>\n<p>The following list depicts the <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/testing-analysis#BinaryClassificationTests\">binary classification tests<\/a>. They are calculated from the values of the confusion matrix.<\/p>\n<ul>\n<li><b>Classification accuracy: 78.6% <\/b> (ratio of correctly classified samples).<\/li>\n<li><b>Error rate: 21.4%<\/b> (ratio of misclassified samples).<\/li>\n<li><b>Sensitivity: 68.6%<\/b> (percentage of actual positives classified as positive).<\/li>\n<li><b>Specificity: 80.6%<\/b> (percentage of actual negatives classified as negative).<\/li>\n<\/ul>\n<p>In general, these binary classification tests show a good performance of the predictive model.<\/p>\n<p>Nevertheless, it is essential to highlight that this model has greater specificity than sensitivity, showing that it works better when detecting negative instances accurately.<\/p>\n<\/section>\n<h2 id=\"ModelDeployment\">7. Model deployment<\/h2>\n<p>Once we know that the model can accurately predict employee attrition, it can be used to evaluate employee satisfaction with the company. This is called <a href=\"https:\/\/www.neuraldesigner.com\/learning\/tutorials\/model-deployment\">model deployment<\/a>.<\/p>\n<p>The model takes the form of a function that takes an employee&#8217;s inputs and provides the predicted output.<\/p>\n<p>Using the predictive model, we can simulate different scenarios and find the most significant factors for the attrition of a given employee.<\/p>\n<p>This information allows the company to act on those variables.<\/p>\n<h2>Conclusions<\/h2>\n<p>Predicting employee churn helps organizations reduce the high costs of staff turnover.<\/p>\n<p>By analyzing key factors such as job satisfaction, years at the company, and compensation, machine learning models can identify employees at risk of leaving.<\/p>\n<p>With this knowledge, HR teams can take proactive measures to improve retention and strengthen organizational stability.<\/p>\n<section>\n<h2>Related posts<\/h2>\n<\/section>\n","protected":false},"author":13,"featured_media":2241,"template":"","categories":[29],"tags":[47],"class_list":["post-3484","learning","type-learning","status-publish","has-post-thumbnail","hentry","category-examples","tag-finance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Prevent employee attrition using machine learning<\/title>\n<meta name=\"description\" content=\"Build a machine learning model to predict your company&#039;s employees&#039; churn, preventing employee attrition, and take measures to avoid it.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.neuraldesigner.com\/learning\/examples\/employee-attrition\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reducing Employee Attrition machine learning example\" \/>\n<meta property=\"og:description\" content=\"One of the main problems of companies and human resources departments is employee churn. 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